Privacy Policy

1. Introduction

Treibhaus Pty Ltd (ABN 71 688 638 271) ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

Waitlist Registration: First name, last name, and email address
Demo Booking: First name, last name, email address, phone number, business name, business website, and message content

2.2 Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

Device information (browser type, operating system)
IP address
Referring webpage
Pages visited
Time and date of visits

3. How We Use Your Information

We use the information we collect for the following purposes:

Adding you to our waitlist to notify you when our services go live
Processing your demo booking requests
Communicating with you regarding our services
Improving our website and services
Marketing and promotional efforts, where you have consented
Complying with legal obligations

4. Third-Party Service Providers

We may share your information with third-party service providers to help us provide our services:

Klaviyo: Used to manage our newsletter and waitlist communications
Cal.com: Used for calendar and meeting scheduling
Email Service Providers: To facilitate email communications
Analytics Providers: To understand website usage patterns

These third parties are prohibited from using your personal information for any purpose other than providing services to us.

5. Data Storage and Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your personal information may be stored and processed in Australia or other countries where our service providers maintain facilities.

6. Your Rights

Under Australian Privacy Principles and the GDPR (for EU residents), you have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing activities
Data portability
Withdraw consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

7. Cookies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies, but this may prevent some parts of our website from functioning properly.

7.1 Google Analytics

We use Google Analytics (GA4) to analyze how visitors use our website. Google Analytics uses cookies to collect information about your visit, including your IP address (which is anonymized), browser type, operating system, pages visited, and time spent on our website.

Google Analytics is configured to respect your cookie preferences. We only enable Google Analytics tracking after obtaining your explicit consent through our cookie banner. If you decline cookies, no Google Analytics data will be collected from your visit.

For more information on how Google uses the data collected through Google Analytics, you can visit: Google's Privacy Policy.

Email: hello@mikadoai.app